Privacy Policy

Who we are

Our website address is: https://www.bwe.co.uk

To deliver digital services, BWE collects personal data about you. When you use BWE, you acknowledge that BWE processes your personal data in accordance with this Privacy Policy.

At BWE we recognise that you may wish to maintain the confidentiality of the personal information you give online and we are aware that we are obliged to provide appropriate protection and responsible processing of all the personal information we receive.

If you feel that you cannot accept this Privacy Policy, we advise that you do not use BWE digital services.

What personal data we collect and why we collect it

Contact forms

Cookies

When you are using BWE digital services, BWE may collect personal data about you such as your name, company, e-mail address, phone number, address and IP address (“Personal Data”).

BWE registers and processes Personal Data to deliver the requested services when you:

  • Are using certain self-services and contact forms,
  • Send us an enquiry or give us feedback,
  • Give any kind of Personal Data to us via our website.

You are free to decide whether you want to provide your Personal Data to BWE. However, you are obliged to provide the Personal Data in order to use BWE digital services. If you do not provide the Personal Data you will not be able to use all functionalities in BWE digital services.

You can find more information about cookies, including how to block them at www.allaboutcookies.org

Google Analytics

This website uses Google Analytics, which uses cookies to define user sessions and to collect data required for Analytics reports. Google Analytics uses only first-party cookies. This means that cookies set by Google Analytics for BWE Ltd send data only to BWE Ltd. This data cannot be altered or retrieved by any other service, and we will never disclose information stored in your cookie to third parties.

For more information on Google Analytics’ terms of use and data protection, please visit www.google.com/analytics/terms/gb.html

You can adjust your internet browser settings to not accept cookies if you do not wish us to use cookies when you visit our website.

For which purposes do we gather and process Personal Data?

BWE is using your Personal Data to deliver the requested services under the digital services requested by you, including to get into a dialogue with you about offerings etc. when requested.

Further, BWE is using the Personal Data and your use of the digital services to give you the best possible advice, for knowledge- and intelligence gathering and analysis purposes, in order to create a complete customer picture and get a bigger understanding on the demands and behaviours of our customers. We utilise this knowledge to create more customised user experiences.

BWE does not store information on methods of payment, such as credit card numbers, bank account numbers, or similar.

The legal basis for collecting the Personal Data

The processing of your Personal Data is based on the understanding between you and BWE that you will use one or more of BWE services, and that the processing of your Personal Data is necessary for the fulfilment of the purposes mentioned above. The processing of your Personal Data is thereby considered necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract, which is BWE legal basis for processing your Personal Data (Article 6, para. 1, lit. b of the General Data Protection Regulation (Regulation (EU) 2016/679)).

Your Personal Data may only be processed for different purposes if this is necessary in order to comply with legal or regulatory obligations (e.g. transfer to courts or criminal prosecution authorities), if you have consented to the respective processing, or if the processing is otherwise lawful under applicable law. If processing for a different purpose takes place we may provide you with additional information.

Retention period

We store your Personal Data only for as long as this is necessary for the above-mentioned purposes, namely to deliver the requested services to you. Your Personal Data will, however, never be stored for longer than 37 months.

Some of your Personal Data may, however, be stored for accounting purposes or for defence of legal claims. This Personal Data will be stored until the expiration of the statutory limitation period. Moreover, some of your Personal Data may be stored in an anonymised form that does not allow you to be identified.

How can you access your Personal Data?/Further rights

Under applicable law, you have various rights (under the conditions set out in applicable law).

Withdrawal of consent: If you have declared your consent for any Personal Data processing activities you can withdraw this consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent.

Right of access: You may have the right to obtain from us confirmation as to whether or not Personal Data concerning you is processed, and, where that is the case, to request access to the Personal Data. The access information includes – inter alia – the purposes of the processing, the categories of Personal Data concerned, and the recipients or categories of recipients to whom the Personal Data have been or will be disclosed. However, this is not an absolute right and the interests of other individuals may restrict your right of access.

You may have the right to obtain a copy of the Personal Data undergoing processing. For further copies requested by you, we may charge a reasonable fee based on administrative costs.

Right to rectification: You may have the right to obtain from us the rectification of inaccurate Personal Data concerning you. Depending on the purposes of the processing, you may have the right to have incomplete Personal Data completed, including by means of providing a supplementary statement.

Right to erasure (“right to be forgotten”): Under certain circumstances, you may have the right to obtain from us the erasure of Personal Data concerning you and we may be obliged to erase such Personal Data.

Right to restriction of processing: Under certain circumstances, you may have the right to obtain from us restriction of processing your Personal Data. In this case, the respective data will be marked and may only be processed by us for certain purposes.

Right to object: Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, or where Personal Data are processed for direct marketing purposes at any time to the processing of your Personal Data by us and we can be required to no longer process your Personal Data.

Right to data portability: Under certain circumstances, you may have the right to receive the Personal Data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you may have the right to transmit those data to another entity without hindrance from us.

If you would like to know more or wish to use one or more of your above rights, you are welcome to contact BWE Ltd by calling +44 (0) 1233 627 736 or filling out the contact form on our website. 

Filing of complaints

In case of complaints, you also have the right to lodge a complaint with the competent supervisory authority regarding the processing of your Personal Data.

Changes to the Privacy Notice

We reserve the right to change or supplement this Privacy Notice at any time. The current Privacy Notice will always be available on the BWE company website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

    ADDRESS

    BWE Ltd
    Beaver Industrial Estate
    Ashford
    Kent
    England
    TN23 7SH

    PHONE

    +44 (0) 1233 627 736

    EMAIL

    mail@bwe.co.uk